Refund policy

 

Return and Refund Policy

At Culver's Root Gardens, we want your plants to thrive! We're happy to offer care and siting advice at pickup to help set you up for success.

Because factors like watering and deer pressure are outside of our control once plants leave the nursery, we are unable to accept returns or issue refunds more than 3 days after pickup.

If a plant shows a problem within that 3-day window, please email us at [your email] with your order details and, if possible, a photo — we'll work with you to make it right.

Pot Return Program: We're always happy to take back used pots. Bring yours to your next pickup and receive a free plant as thanks for helping us reduce waste.